Utility Services

Compare & Switch Your Utility Suppliers

Save up to £300 on your gas, electricity by switching to better deals with Online Switch. Our comparison service is quick, free, and could save you hundreds.

Free & No Obligation
Trusted & Secure
Switch in 10 Minutes
Online Switch Utility Services
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With over 8 years of experience as a sole trader, we specialize in providing essential business utilities, including electricity, water, waste, and waste management solutions. We also offer reliable merchant services, helping businesses accept card payments seamlessly through modern POS systems.

Our goal is to simplify operations, optimize resource usage, and deliver efficient solutions that support your business growth. We understand the challenges businesses face with utility management and payment processing, and we're here to provide tailored solutions that save you time and money.

At Online Switch, we pride ourselves on our commitment to customer satisfaction, transparent pricing, and building long-term relationships with our clients. Whether you're a small startup or an established enterprise, we have the expertise to help you navigate the complex world of business utilities and payment solutions.

Our Utility Brokerage Solutions

We provide comprehensive energy brokerage services to help you find the best deals and save money

Gas Services

Access affordable commercial gas contracts, expert contract negotiation, and long-term savings through efficient business energy brokers.

4.5/5
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Electricity Services

Find the best electricity deals for your business. We compare tariffs from all major suppliers to ensure you get the lowest rates.

5/5
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Water & Waste Services

Efficient water supply and waste-management solutions for your business. Reduce operational costs, optimise water usage.

4/5
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Merchant Services & POS Solutions

Accept card payments seamlessly with our reliable POS and card machine solutions. Simplify transactions.

4/5
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Compare All Major Utility Suppliers

We compare hundreds of tariffs from leading suppliers to find you the best deal

EDF Energy

100% renewable

Save £120

Scottish Power

Smart meters

Save £180

E.ON Next

Fixed & variable tariffs

Save £130

Total Energies

Award-winning

Save £200

Yu Energy

Fixed price plans

Save £140

Utilita Energy

Multi-utility bundles

Save £160

Jelly Fish

Smart energy solutions

Save £170

British Gas

Smart Energy

Save £190

Smartest Energy

Smart Energy

Save £190

Our Valued Customers

Innovating with Industry Leaders

Humble Fish & Chips

Restaurant & Takeaway

Online Switch helped us secure a 2-year electricity & gas contract with E.ON Next, and the experience has been nothing but positive...

5/5 Rating

Addiscombe Dry Cleaners

Dry Cleaning Service

Online Switch helped us secure a 3.5-year gas contract with EDF Energy, and the entire experience was smooth and stress-free...

5/5 Rating

Chickens & Ribs

Restaurant & Takeaway

Online Switch assisted us in finalizing a 2-year gas contract with Scottish Power. Everything was handled perfectly...

5/5 Rating
View All Reviews

Complaints Procedure

At Online Switch, we are passionate about giving our customers exceptional service. However, we understand that occasionally things can go wrong. If this happens, we'd really like your feedback – not only does it allow us an opportunity to resolve your concerns, but it also helps us to learn and improve our customer service.

How to Raise a Concern

If you have a concern or are dissatisfied in some way, our teams will investigate your concern in a fair and independent manner.

You should raise any concerns direct to your Account Manager in the first instance, however, you can also contact us via:

Information Required

To allow our teams to investigate and resolve your concerns, please ensure that you provide us with:

  • Your name
  • Business name
  • Business address
  • Telephone number
  • Email address
  • Explanation of concerns with supporting documentation

Our Complaints Process

1

Initial Response

We will acknowledge your complaint within three working days and confirm next steps.

2

Investigation

Our team will thoroughly investigate your concerns and work towards a resolution.

3

Resolution

We'll keep you updated throughout the process and provide a final resolution.

Typical resolution time: 5-10 working days
1

Initial Response

Acknowledge within 3 days

2

Investigation

Thorough investigation

3

Resolution

Final resolution provided

Energy Ombudsman Services

Online Switch Ltd is a member of the Ombudsman Services Energy Broker Alternative Dispute Resolution Scheme. If we haven't resolved your complaint to your satisfaction within 8 weeks, or if you're unhappy with our final response, you can contact the Energy Ombudsman.

Independent & Impartial
Free Service
Legally Binding Decisions
Phone
0330 440 1624 Mon-Fri: 8am-8pm, Sat: 9am-1pm
Visit Energy Ombudsman

How Online Switch Works

Switching your utility suppliers has never been easier. Follow these simple steps:

1

Enter Your Details

Tell us about your current energy usage & Merchant Services. It only takes a few minutes.

2

Compare Prices

We'll show you the best deals from our panel of trusted suppliers, sorted by price and quality.

3

Choose Your Deal

Select the tariff that's right for you. You can filter by price, contract length, or supplier.

4

We Handle The Switch

We manage the entire switching process for you. There's no interruption to your supply.

Get Your Free Comparison Quote

Contact us today for a free, no-obligation quote. Our utility experts will compare all available deals and find the best option for your needs.

Call Us Free

+44 (0) 161 791 5864

Mon-Fri: 9am-6pm

Email Us

hello@onlineswitch.co.uk
complaint@onlineswitch.co.uk

We respond within 24 hours

Visit Our Office

7 Jessamy Road, Weybridge, England, KT13 8LB

By appointment only

Compare & Switch – Save up to 25% Business Energy Deals – No Obligation Quote
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+44 (0)161 791 5864